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Telco Offerings
Telcos today face the dual challenge of maintaining operational excellence while delivering superior customer experiences. Truebyl’s Telco Solutions address this head-on with a unified platform that supports revenue management, credit control, product lifecycle oversight, customer care, and seamless mediation and provisioning. Purpose-built for agility and performance, these tools help telecom operators modernize their backend while staying ahead in a fast-paced digital market.
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Customer Care & Product Management
Streamlines customer support and enables rapid launch of competitive service bundles—boosting satisfaction, reducing churn, and improving retention.
- End-to-End Service Fulfilment: Flexible customer lifecycle management with Customer, Billing Account, and Service ID hierarchies. Enables seamless market transfers across billing accounts and customer hierarchies
- Product Management: Define plans, products, and bundles with flexible pricing options
- Service Bundling: Creates competitive service bundles to boost retention and attract subscribers
Mediation & Provisioning
Streamlines the collection, processing, and delivery of usage records to ensure accurate and timely billing.
- Convergent Platform: Supports multiple services, network technologies, and seamless provisioning and deprovisioning for scalable, future-proof operations.
- Fast Data Handling: Enhances billing accuracy and efficiency
- Fail-Safe & Rule Support: Ensures system reliability with fail-safe capabilities and flexible rule configurations
- Easy & Rapid Deployment: Simple interface for quick implementation
- Proven Expertise: Trusted by operators globally for reliable, high-performance solutions
Telco Billing
Supports telecom operators with a scalable convergent billing platform to support complex pricing, diverse services, and high-volume billing while ensuring seamless OSS/BSS integration and billing accuracy
- Convergent Platform: Supports both legacy and next-gen technologies, configurable billing cycles, bundled services, recurring, non-recurring, and usage-based charging.
- Flexible Product Catalogue: Enables quick go-to-market for new products and services
- End-to-End Service Fulfilment: Automates registration and service delivery through customizable workflows
- Convergent Charging: A configurable Charging & Rating platform for automated End-to-end usage processing, automated rejection processing, re-rating, and flexible rate configuration to support evolving business requirements
- Open Interface Frameworks: Facilitates easy integration with third-party systems
- Scalable Solution: Supports business growth with built-in load balancing for optimal performance. Supports enterprise-scale operations
Credit Control
Enables real-time usage tracking and automated dunning for postpaid accounts, with customizable, rule-based policies for flexible credit management.
- Real-Time Tracking: Monitors postpaid usage trends to enable timely actions and reduce bad debt
- Automated Dunning: Automates warning letters, SMS, and service barring for overdue accounts, improving collections
- Improved Financial Control: Tracks outstanding invoices and enforces timely payment, optimizing cash flow
- Rule-Based Credit Management: Implements flexible credit policies based on customer profiles, enhancing control
- Customizable Policies: Allows tailored credit rules for better segmentation and risk management
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